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Support |
Frequently Asked Questions
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| How to activate AS Anti-Virus? |
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Attention!
Before you activate the product, make sure the system
date is set correctly on your PC.
Having copied the files the Setup Wizard suggests activating the copy of
AS Anti-Virus by the following ways:
- Activate with a Service Key –
it is necessary to enter a 15-marks Service
Key (XXXXX - XXXXX - XXXXX). For successful
activation your computer must be connected to the Internet. In this case the Setup Wizard downloads
and installs the license key file automatically.
- Activate Trial Version (30 days) –
the Setup Wizard downloads and installs a key
file which is valid for 30 days. For successful
activation your computer must be connected to
the
Internet. The trial version is fully functional.
When the trial key expires, AS Anti-Virus will
not function.
- Activate later – skip activation
on this step. Databases can be updated immediately
after activation is complete.
Note: Service Key should be entered from
the keyboard using Latin letters ONLY!
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| How to install AS Anti-Virus? |
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If you purchased AS Anti-Virus
on a disc, then the installation process starts
automatically after the Setup disc is inserted into
the CD-ROM drive. If you have purchased the product
online you get a link to an executable setup file
which should be launched manually. If the Setup
disc does not run automatically you also need to
run the executable installation file manually. Just
select a disc and a folder where AS Anti-Virus
setup file is located and double-click the executable
file. After you run the executable setup file the
Setup Wizard of AS Anti-Virus is launched.
After completing the installation process, your
computer will be automatically restarted.
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| How to know the full version number of AS Anti-Virus? |
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To know the full version number of AS Anti-Virus, do the followings:
- open the main application window of AS Anti-Virus.
- go to the Service tab.
- in the right part of the window in the Software
Information section you can find the necessary
information.
- minimize the main window of AS Anti-Virus
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| How can I disable AS Anti-Virus?? |
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At the operating system startup
AS Anti-Virus by default automatically scans
objects, files and emails for malicious code. If
you by some reason want to disable the function
(for advanced users only), do the followings:
- Open the main window of AS Anti-Virus
- Click the Complete Protection menu
- Click Disable button to disable Complete
Protection
- Minimize the main window of AS Anti-Virus
- After this, AS Anti-Virus will not
scan automatically.
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| What does the File Anti-Virus do? |
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Your PC’s file system may contain viruses and other Malware. Malware may be stored in your file system for years, having intruded your computer from a removable drive or from the Internet and does not show itself. But as soon as you open an infected file or try to copy it on a disk, the virus starts to function.
File Anti-Virus is a component that controls
computer file system. It scans OPENED, LAUNCHED
AND SAVED files on your computer and on all attached
discs. Each file the user deals with is intercepted
by AS Anti-Virus and scanned for viruses.
The user can work with the file if the file is not
infected or was successfully disinfected by AS
Anti-Virus. If the file cannot be disinfected
by some reasons, it is deleted or auto-treated.
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| How to set File Anti-Virus? |
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A special component is included in AS Anti-Virus
to protect files on your computer from infection, File Anti-Virus. To see or to change/configure
File Anti-Virus settings, do the followings:
- Open the main application window of AS Anti-Virus
- Click Settings in the upper menu
- In the left part of the dialog window in the
Complete Protection section click File Anti-Virus
The following settings are pre-defined for the File Anti-Virus component:
- Enable File Anti-Virus – enables
or disables work of File Anti-Virus component.
- Threats Treatment – prompt for
action when the scan is finished, Auto-treat
by AS Anti-Virus, Clean threats, Delete if disinfection
fails.
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| What does Mail Anti-Virus do? |
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E-mail is widely used by violators to spread Malware and worms as well. That is why it is extremely important to control all mails.
Mail Anti-Virus is the component that checks all incoming and outgoing messages of your PC. It analyzes e-mails for Malware. Recipient can open the message only if it has no dangerous objects.
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| How does Mail Anti-Virus work with the mail client Outlook? |
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With AS Anti-Virus, email attachments are scanned by the protocol IMAP4 in the mail client MS Office Outlook by default before downloaded on the computer locally.
If you by some reason want to disable this function (for advanced users only), please do the followings:
- Open the main window of AS Anti-Virus Premier Edition
- Click the Complete Protection menu
- Click Mail Anti-Virus under the Complete
Protection menu
- Click Disable button to disable Mail
Anti-Virus
- Minimize the main window of AS Anti-Virus Premier Edition
- After this, AS Anti-Virus Premier Edition will not
scan any outlook mails.
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| What does the Insecure Web
Detection do? |
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Surfing the Internet you may be
at risk of getting a virus infection, attached to
scripts that are started up at websites. Insecure
Web Detection has been specially designed to
prevent such infections. This component intercepts
and alerts users when visiting insecure websites.
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| What does the Preventive Defense
do? |
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Hacker programs are growing in
number rapidly every day. They are becoming more
complicated and combine several types of hacker
programs in one. Their methods of spreading are
more and more difficult to detect.
To detect new hacker programs before it harms your
PC, AS Anti-Virus contains a new special
component – Preventive Defense. It
controls and analyses the behavior of programs installed
on your PC. The Preventive Defense component helps
AS Anti-Virus decide whether the program
is dangerous or not, thereby protecting your computer
not only from already known hackers but from potential
ones as well.
Preventive Defense consists of the following
components:
- Automatically protects your computer system
against internal and external hackers as well
as potential unknown threats.
- Quick Scan for active hackers and potential
threats.
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| How to change the settings in AS Anti-Virus? |
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The settings of AS Anti-Virus
for your computer system are optimized during the
installation process. If you want to change the
settings manually in AS Anti-Virus, then
do the followings.
- Open the main window of AS Anti-Virus
- Click the Settings button on the banner
located on the top of the main window
- Change the settings you want and click OK
button to apply the new settings
- Minimize the main window of AS Anti-Virus
- After this, AS Anti-Virus will adopt
the new settings immediately.
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